Return/Exchange Policy

7-Days Return & Exchange Policy

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may request a return or exchange within 7 days of receiving your product, subject to the following terms:

Eligibility for Return/Exchange:

  1. Items must be returned within 7 days of delivery.

  2. Products must be unused, unworn, and in their original packaging with all tags intact.

  3. Proof of purchase (receipt/order confirmation) is required.

  4. Certain items such as sale/discounted products, personal care items, and customized orders are not eligible for return or exchange.

Process:

  1. Contact our customer support team within 7 days of delivery to request a return or exchange.

  2. Our team will guide you through the return process and provide the return address/details.

  3. Once we receive and inspect the item, we will notify you of approval or rejection.

Refunds:

  • Approved refunds will be issued in the original payment method or as store credit, depending on your preference.

  • Shipping charges are non-refundable.

Exchanges:

  • Exchanges are subject to stock availability.

  • If the requested item is unavailable, you may opt for another product of equal value or store credit.

Return Shipping:

  • Customers are responsible for the cost of return shipping, unless the product was received damaged, defective, or incorrect.


⚠️ Note: We reserve the right to refuse returns that do not meet the above conditions.

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